First level - Registration process

  1. Customer to visit the promotional website and enter the voucher code along with name, email id, phone number and submit.
  2. Customer receives OTP on their registered mobile number.
  3. The customer enters the OTP, chooses the brand gift voucher and submit the booking.
  4. The Customer will receive their Oberoi's eGift voucher on their registered mobile number & email id within 24 business hours.

Oberoi eGift Voucher: Activation & Redemption process

Registration/Activation Process

  • To activate your Oberoi Gift Card, please send an SMS from your mobile phone as follows: ACT< space>16-Digit Card Number< space>6 Digit Pin to 9717500167.
  • The sending of the said message to the designated mobile number and receipt of due acknowledgement thereto, shall constitute registration of the User.

Check-in Process:

  • Customer to visit participating Oberoi Hotels & Resorts and Trident Hotels in India.
  • Cashier enters the 16-digit card number and clicks the‘ Check Balance’ button, which will trigger an OTP to the customer’s registered mobile number.
  • Cashier fills in the amount, bill number, invoice details, and clicks on the ‘Redeem’ button
  • When Card PIN is prompted, the cashier requests OTP from the customer and enters it in place of card PIN.
  • Redemption is successful and a notification message is sent to the customer’s mobile.

 

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