First level - Registration process
- Customer to visit the promotional microsite and enter the voucher code along with name, email id, and phone number and submit.
- Customer receives OTP on their registered mobile number.
- The customer to enter the OTP and chooses the brand gift voucher and submits the booking.
- The Customer will receive their Oberio's eGift voucher on their registered mobile number & email id within 24 business hours.
Oberoi eGift Voucher: Activation & Redemption process
Registration/Activation Process
- Activate your Gift wrapped by Oberoi Gift Card, please send a SMS from your mobile phone as follows: ACT< space>16-Digit Card Number< space>6 Digit Pin to 9717500167.
- The sending of the said message to the designated mobile number and receipt of due acknowledgement thereto, shall constitute registration of the User.
Booking Process:
- Customer to visit participating Oberoi Hotels & Resorts and Trident Hotels in India.
- Cashier enters the 16-digit card number and clicks the‘ Check Balance’ button, which will trigger an OTP to the customer’s registered mobile number.
- Cashier fills in the amount, bill number, invoice details, and clicks on the ‘Redeem’ button
- When Card PIN is prompted, the cashier requests OTP from the customer and enters it in place of card PIN.
- Redemption is successful and a notification message is sent to the customer’s mobile.
